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CallCenter Tools

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CallCenter Tools|CallCenter Tools - Episode 3 - New Employee Orientation and Training Episode

Training. We all have been through it. Some of it is good, some bad. In this episode Rick and Rob go over different different orientation and training scenarios and share their ideas on how an effective training program should be developed and administered.During the show, two documents were referred to. These documents are both available as a PDF download below. If you would like an editable version of these documents in Microsoft Word format, email us at CallCenterTools@GMail.com.New Hire ChecklistJQR Training DocumentIf you have any questions or feedback, send it to CallCenterTools@GMail.com or leave a comment below. Thanks for listening and we hope you enjoy the show!Click on the headset below to download the latest podcast, or click here to subscribe in iTunes.

[ Sat, 15 Apr 2006 07:25:30 PDT ]

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