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TalkBMC - Podcasts|TalkBMC - Ran Gishri - Automatic Problem Resolution Episode
Software developers everywhere are in a quandary. How do they spend more time doing what they do best -- developing -- and less time in problem resolution? Problem resolution is the time-consuming and often manual process of resolving software defects, bugs, reported issues, or unexpected application behavior.
This process of resolving problems is all about getting to the root cause. Once the root cause is identified, the problem can usually be resolved easily. Getting to the root cause is often what confounds developers. Ran Gishri, director at BMC Software, Inc. discusses the critical importance of automating problem resolution and how implementing something like a black box flight recorder for software applications will change your world.
[ Wed, 19 Dec 2007 10:59:49 -0600 ]
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