TruMix.com : Podcasts : CallCenter Tools|CallCenter Tools - Episode 6

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CallCenter Tools

Language: English
Category: Technology /
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CallCenter Tools|CallCenter Tools - Episode 6 - Reviews Episode

In Episode 6, Rick and Rob go over a standard review process and how it should be administered. Rob offers his insight as a CallCenter manager and Rick shares some of his observations and frustrations as a supervisor and a technician.There were two documents referred to during the show which are both available for download below. If you would like an editable version of either of these please send us an email.Employee Performance ReviewEmployee Review WorksheetIf you have any feedback, send it to CallCenterTools@GMail.com or leave a comment below. Thanks for listening and we hope you enjoy the show!If you have any comments or questions about the show, send them to CallCenterTools@GMail.com or leave a comment below. Thanks for listening and we hope you enjoy the show!Click on the headset below to download the latest podcast, or click here to subscribe in iTunes.

[ Thu, 11 May 2006 15:20:51 -0500 ]

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