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Design Critique: Products for People

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DC59 Wordcast: Accessibility with Mike Elledge
Mike Elledge of MSU's Usability & Accessibility Center joins Tim for a freewheeling, after-dinner discussion about accessibility in product designs. What is it, why should we care, and how do we achieve it? This episode explores the fundamental concepts of accessibility.You can reach Mike atELLEDGE (followed by the at sign) MSU dot EDU.The MSU Usability & Accessibility Center is athttp://usability.msu.edu/The W3C Web Accessibility initiative is athttp://www.w3.org/WAI/Web Accessibility I...

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[ Fri, 26 Jun 2009 03:28:00 GMT ]


DC58 Interview: Jim Jacoby on UX and Business Leadership Opportunity at IUE2009
Tim Keirnan interviews Jim Jacoby of Manifest Digital about "big picture" UX  and our ideal place inside companies. Jim's presentation  was called "Interaction Designers As The Next Generation of Business Leaders". Recorded at Internet User Experience 2009 on April 1st, Jim told us the following points:* Why interaction designers should be the next generation of business leaders inside our companies.* How traditional "business players" in companies have be...

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[ Mon, 18 May 2009 11:49:00 GMT ]


DC57 Interview: Neuro Web Design with Dr. Susan Weinschenk
At Internet User Experience 2009, Tim Keirnan interviews Dr. Susan Weinschenk about her new book, Neuro Web Design: What Makes Them Click. How does the human brain process website use, and what can Web design teams do to better design websites for the subconscious as well as conscious mind? Recorded on April 1st, 2009, Dr. Weinschenk provides a brief overview of her book's themes and answers Tim's questions from her presentation earlier that day.Dr. Weinschenk's website for the book iswww.neurow...

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[ Sat, 2 May 2009 15:52:00 GMT ]


DC56 Redesigning the Blog Page Part 1
This is the first episode in a series wherein host Tim and listener/volunteer Colin redesign the blog page for the show at www.DesignCritique.net.  Our process for this "case study in the making" is:1. Colin designs a new look and feel using only his impressions as a long-time listener of the show, with no input from "the client" (Tim). Tim wants to see what Colin would do without any input from "the client".2. Colin interviews Tim to ask questions he normally ...

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[ Wed, 22 Apr 2009 03:28:00 GMT ]


DC55 interview: Sam Ng on the Optimal Workshop
Tim interviews Sam Ng from New Zealand's own Optimal Usability about the design and development of Optimal Workshop. This UX design suite combines three applications, including OptimalSort which we talked about in DC42, and we hear how a UX research and design consultancy becomes a product developer. What's it like to walk the UX talk we tell our clients when they create products? Listen up and find out!Optimal Workshop is atwww.optimalworkshop.comOptimal Usability is atwww.optimalusability.comN...

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[ Sun, 29 Mar 2009 18:41:00 GMT ]


DC54 World Usability Day 2008 at Michigan Tech
Recorded live at the poster session of Michigan Tech's first World Usability Day event! Tim Keirnan interviewed the student teams about their posters, the projects behind the posters, and the processes they followed to ensure that project deliverables were useful and usable for end users.The date was November 13, 2008. The place was Michigan Technological University's Memorial Union. Listen to this episode with headphones and feel like you're really there...yep, this episode's in stereo.Thanks t...

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[ Sat, 28 Feb 2009 22:52:00 GMT ]


Internet User Experience 2009 Promo
Dave Mitropoulos-Rundus joins Tim Keirnan to discuss the upcoming Internet User Experience 2009 conference. IUE2009 will be held March 31 through April 2, 2009, in Ann Arbor, Michigan.Visit the conference website for details atwww.iue2009.com...

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[ Sat, 21 Feb 2009 23:30:00 GMT ]


DC53 Design of the DeWalt Worksite Radio with Brian Matt of Altitude, Inc.
Brian Matt, founder and CEO of product innovation firm Altitude, Inc., joins Timothy Keirnan for a discussion of how Altitude designed the award-winning Worksite Radio for DeWalt.You can find Altitude here:www.altitudeinc.comDeWalt DW911 Worksite Radio/Charger links include the following:http://www.idsa.org/catalyst/case_studies/2004/index.aspxhttp://images.businessweek.com/ss/05/06/idea2005/source/152.htmRecorded October 14th, 2008....

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[ Wed, 21 Jan 2009 04:38:00 GMT ]


DC52 Interview: Jeff Patton at UI13
Tim Keirnan interviews Jeff Patton at User Interface 13 in Cambridge, MA, on October 15th, 2008, after Jeff's full-day seminar "Bringing User-Centered Design Practices Into Agile Development Projects".You can find Jeff at http://agileproductdesign.comWe conclude with email from Jan in Germany, Francisco in Portugal, and Andy from England. You can learn about UXLondon athttp://uxlondon.comFinally, Jan's video blog, IA Television, is here:http://iatelevision.blogspot.com...

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[ Wed, 7 Jan 2009 02:52:00 GMT ]


DC51 Interview: Dana Chisnell at UI13
Tim Keirnan interviews Dana Chisnell at User Interface 13 on October 14th, 2008, regarding her presentation "The Quick, the Cheap, and the Insightful: Conducting Usability Tests in the Wild".Dana is coauthor of "The Handbook of Usability Testing 2nd Edition" with Jeff Rubin.Plus we have email from Aydincan in Turkey, from Cecil about shaving and the Twinplex Stropper, and from Jorg on Amazon's new frustration-free packaging:http://www.amazon.com/gp/help/customer/display.html?...

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[ Wed, 26 Nov 2008 02:48:00 GMT ]


DC50 Interview: The UX Watercooler with Karen Bachmann
Karen Bachmann joins Tim Keirnan for a discussion of the UX Watercooler, a new online community for anyone interested in User Experience research and design. Please check it out at:http://uxwatercooler.ning.com/Listener emails about shaving UX conclude this episode.Don't forget World Usability Day on Thursday, November 13th! Learn more about the world-wide learning celebration at:http://www.worldusabilityday.org/...

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[ Sun, 2 Nov 2008 15:21:00 GMT ]


DC49 Interview: Ginny Redish on Letting Go of the Words: Writing Web Content that Works
Ginny Redish joins Tim Keirnan and SpecialSecretSuperSurprise Guest Cohost for a freewheeling discussion of her newest book Letting Go Of The Words: Writing Web Content That Works. Ginny's ground-breaking career,  books, presentations, and many articles have been very influential on Tim's and Cohost's professional development in user experience research and design.You can find Ginny's website at http://www.redish.net/Ginny's other two books that Tim mentioned were:User and Task Analysis for...

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[ Wed, 8 Oct 2008 03:58:00 GMT ]


DC48 Shaving Razor Critique
Attention all shavers everywhere: it's a shaving razor user experience extravaganza! Tim Keirnan is joined by four count 'em FOUR co-hosts in this special extended edition of Design Critique. Mike Beasley, Dave Mitropoulos-Rundus, John Rivard, and Rodney Hampton donate their time, the insights, their humor, and their razors to a freewheeling discussion of razor design.What makes for a good shaving razor design? What defines a good shaving experience? What is it about Mike's t-shirt that makes pa...

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[ Sat, 20 Sep 2008 01:56:00 GMT ]


DC47 Interview: Designing the UX of Conferences with Jared Spool
Jared Spool of User Interface Engineering joins Timothy Keirnan to talk about designing the user experience of a conference. Jared has attended many conferences, presented at many conferences, and hosted many conferences. Themes discussed include:* Designing the user experience for the attendees* Designing the user experience for the presenters* What Jared looks for in a conference facility* The importance of food at a conference* The importance of audiovisual resources* Presenters' own obligati...

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[ Thu, 21 Aug 2008 02:58:00 GMT ]


DC46 3rd Anniversary Episode: Human Factors Wordcast with Paul Green
On the 3rd anniversary of Design Critique, Dr. Paul Green joins Timothy Keirnan for a wordcast episode on Human Factors Engineering. What is it, how does it contribute to user experience research and design, and how do people get trained in it?Dr. Green is incoming president of the Human Factors & Ergonomics Society. You can find them atwww.hfes.orgAt the University of Michigan Transportation Research Institute (UMTRI), Dr. Green is a research professor in UMTRI's Human Factors Division. You...

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[ Fri, 18 Jul 2008 02:39:00 GMT ]


DC45 Interview: Dana Chisnell, Coauthor of Handbook of Usability Testing 2nd Ed
Dana Chisnell joins Tim Keirnan to discuss the 2nd edition of the classic Handbook of Usability Testing, which she coauthored with Jeff Rubin. Join us for the launch party at UPA this year.Where:  Cinghiale Restaurant  822 Lancaster Street,  Baltimore, MD 21202When:  June 18, 5:30-7:30The new Dumas and Loring book that Dana referred to is titled Moderating Usability Tests. The other book Dana mentioned was The Practical Guide To Usability Testing by Dumas ...

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[ Sat, 14 Jun 2008 15:24:00 GMT ]


DC44 1996 Saturn SC2 Car Critique
Talk about a longitudinal review: 12 years and over 273K miles! Tim Keirnan offers a single-point perspective on owning his Saturn SC2 coupe, which Saturn iterated to a point of near-perfection for Tim's car needs back in 1996. Saturn "refreshed" the model from 1997 onwards and it was never the same. Mechanic Jake Huey and automotive human factors engineer Ken Mayer join Tim inside and outside the car for a thorough discussion of Saturn's innovative designs for the 1996 SC2.* Lost Foam...

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[ Mon, 19 May 2008 00:21:00 GMT ]


DC43 Interview: Andy Budd of Clearleft
Timothy Keirnan interviews Andy Budd, author of CSS Mastery: Advanced Web Standards Solutions and creative director of Clearleft, a user experience design consultancy in Brighton, England.Andy and Tim discuss the following items:* Giving site builders wireframes and prototypes instead of text-intensive design specifications.* How guerilla usability testing fits into the user experience design process and how it may offer more value than big-budget summative testing.* Where Andy will be speaking ...

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[ Sun, 20 Apr 2008 03:44:00 GMT ]


DC42b Wordcast: Card Sort (Part 2 of 2)
They're back! In part 2 of our wordcast episode on card sorts, recorded mid-December of 2007, Tim Keirnan, Larry Rusinsky, and Chris Farnum discuss conducting the sort, what we might do with the data afterwards, and what the end result of the card sort can be. We also mention the following applications that can help you do card sorts: Optimal Sort (www.optimalsort.com) Card Zort (www.cardzort.com) Web Sort (www.websort.net) Here's another one: uzCardSort (http://uzilla.mozdev.org/cardsort.html...

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[ Thu, 27 Mar 2008 02:28:00 GMT ]


DC42a Wordcast: Card Sort (Part 1 of 2)
Return of the wordcast! Timothy Keirnan is joined by Chris Farnum and Larry Rusinsky in a discussion about card sorts. What are they, why do user experience professionals use them, and how are they sometimes done?Mixed in with some theory is a lot of practitioner anecdotes--so much so that we divided this wordcast into two parts. Without getting into more exotic card sort methods, there was plenty of discussion to go around.In part two, the cohosts will discuss tools for doing card sorts online,...

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[ Mon, 17 Mar 2008 02:39:00 GMT ]


DC41 Interview: Dave MR of Internet User Experience 2008
Dave Mitropoulos-Rundus joins Timothy Keirnan for a discussion on the value of attending professional conferences, using the upcoming Internet User Experience 2008 conference as an example.Dave began IUE as a modest two-day combination of presentations and tutorials, but careful listening to customers has led to a much larger and diverse conference over the years. Tim and Dave discuss definitions and purposes of:* Presentations* Panels* Tutorials* WorkshopsThe website for Internet User Experienc...

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[ Fri, 22 Feb 2008 02:06:00 GMT ]


DC40 Interview with Kim Goodwin at User Interface 12
At User Interface 12, Timothy Keirnan interviews Kim Goodwin, Vice President and General Manager of Cooper, on November 7th, 2007. Kim's presentations at User Interface 12 were "Integrating Design In Your Organization" and "Essentials Of Interaction Design".Points discussed include:* Gardening as a metaphor for introducing improved design processes into an organization* How the folks at Cooper define "design"* Kim's advice to isolated practitioners who are attemptin...

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[ Tue, 29 Jan 2008 04:06:00 GMT ]


DC39 Logitech mm50 iPod Speaker System Critique
While taking a short break from our UI12 conference interview series, Alan Sygrove joins Timothy Keirnan for a longitudinal review of Logitech's mm50 iPod portable speaker system. As well as making incisive comments about the mm50, Alan compares Design Critique to My Dinner With Andre.We also have some terrific feedback email from Eric, Brian, and Jesse. Season's greetings to all you Design Critique listeners out there! If you want to get us a present here at Design Critique, we could use some m...

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[ Thu, 13 Dec 2007 03:02:00 GMT ]


DC38 Interview with Gerry McGovern at User Interface 12
Timothy Keirnan interviews Gerry McGovern at User Interface 12 on November 5th, 2007, immediately after Gerry's all-day seminar called How To Design A Task-Based Information Architecture: Essential Tips For Creating Customer-Centric Websites.Points discussed include:* "Words drive behavior." Getting the right words is crucial to developing good Web content.* Task-centric is customer-centric. Correct wording is essential to being customer-centric.* The opposite of customer-centric is or...

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[ Mon, 19 Nov 2007 02:29:00 GMT ]


WUD2007, UI12, and More Packaging Design
Tim interviews Mike Beasley, President of the Usability Professionals Association Michigan chapter, about the upcoming World Usability Day 2007. Also, UIE's User Interface 12 conference is rapidly approaching and Tim will be there. Finally, the MSU School of Packaging answers listener Tom's question about episode 35.World Usability Day's URL iswww.worldusabilityday.orgUIE's User Interface 12 Conference URL iswww.uie.com/events/uiconf/2007House Band Peter Grey sings Nothing. (Which is exactly wha...

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[ Tue, 23 Oct 2007 03:39:00 GMT ]


DC36 Interview: ProfCast and Software Design at Humble Daisy, Inc.
Tim interviews David Chmura, Chief Instigator of Humble Daisy, Inc., about the design of both Humble Daisy (the company) and ProfCast (the application). This episode has three parts:1. HumbleDaisy's vision, structure, and culture as a truly user-centered company.2. ProfCast, the presentation recording application.3. The design process Humble Daisy used to create ProfCast.See ProfCast at www.ProfCast.comSee HumbleDaisy at www.HumbleDaisy.comThe book Getting Real that Tim refers to is athttp://get...

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[ Sat, 6 Oct 2007 02:38:00 GMT ]


DC35 Interview: Designing the Customer Experience of Product Packaging
Virtually all products,  from food to electronics,  come in some type of packaging. Who designs the customer experience of packaging and how? Join Tim on his visit to the Michigan State University School of Packaging.The school's website is www.packaging.msu.edu.Addresses for Dr. Bix, Joe, and Javier are as follows (remove spaces and exchange AT for @ before sending):Dr. Bix: bixlaura AT msu.eduJavier: cjd AT msu.eduJoe: fairjose AT msu.eduRousseau is a psychologist who does warning re...

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[ Wed, 19 Sep 2007 02:33:00 GMT ]


DC34 Clothes Iron Critique
Tim and Tom are joined by returning guest Serena Rosenhan for a critique of Panasonic's NI-553R clothes iron. What did people in olden times use for ironing and how does the design of the modern-day NI-553R support the task? The gang discusses the merits of the design as well as problems found during its use, and reflects on the classic trade-off of convenience versus safety.Also, email messages from Jorg and from house band Peter Grey, plus a startling revelation from Tom. We close with an absu...

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[ Sun, 26 Aug 2007 16:17:00 GMT ]


DC33 2nd Anniversary Episode: Interview with Jared Spool of UIE
For Design Critique's 2nd anniversary episode, Tim and Tom are joined by Jared Spool from User Interface Engineering. Jared shares some of UIE's recent research such as: + How UIE thinks user researchers should hold back on giving recommendations, but instead share the observations with the team and let them generate their own recommendations.+ How UIE thinks user research is an important skill, but usability professionals are not necessary.+ How UIE thinks usability labs are a senseless wa...

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[ Wed, 18 Jul 2007 03:59:00 GMT ]


DC32b Interview: Cafe Design with Tom Diab
In a special episode recorded on location, Tom Diab, proprietor of the Gourmet Chocolate Cafe in Chelsea, Michigan, shares his ideas on customer experience design for cafes. Through a bonanza of entertaining storytelling, Tom, a former schoolteacher and drug rep for Pfizer, tells Tim and guest cohost Chris how he and his wife decided to open a cafe, how they found a location, the design choices they made for the physical spaces and menus and goods offered, and why small businesses can innovate b...

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[ Tue, 26 Jun 2007 06:07:00 GMT ]

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