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Tech Writer Voices

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Podcasts for Technical Writers -- interviews, tips, and presentations for those who author help content

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Forms that Work – Interview with Caroline Jarrett (podcast)

Download MP3 Length: 11 min. Forms that Work In this podcast, Caroline Jarret talks about her new book, Forms that Work: Designing Web Forms for Usability, which she co-authored with Gerry Gaffney. Forms she discusses go beyond merely the type of IRS forms you fill out at tax time. Every website usually has some online form to collect [...]...

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[ Sat, 20 Jun 2009 07:37:30 +0000 ]

Blogging, Podcasting, and Screencasting: Eight Characteristics to Attract Devoted Followers [Part 2]

Download MP3 Length: 35 min. This is part II of the Blogging, Podcasting, and Screencasting presentation that I gave to the TransAlpine conference in Vienna in June 2009. For more details about the podcast, see the first write-up. If you haven’t listened to Part 1 yet, listen to that first (unless you prefer to arrive en media [...]...

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[ Sun, 14 Jun 2009 21:52:02 +0000 ]

Blogging, Podcasting, and Screencasting: Eight Characteristics to Attract Devoted Followers [Part I]

Download MP3 Length: 50 min. This podcast is a recording of the Blogging, Podcasting, and Screencasting presentation that I gave to the TransAlpine conference in Vienna in June 2009. In the presentation, I explore what well-known bloggers, podcasters, and screencasters do to inspire readers to become devoted followers rather than just casual subscribers. Devoted followers stay updated with [...]...

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[ Sun, 14 Jun 2009 21:44:45 +0000 ]

Anne Gentle on her Forthcoming Book, Conversation and Community: The Social Web for Documentation

Download MP3 Length: 9 min. In this podcast, I talk with Anne Gentle about her forthcoming book, Conversation and Community: The Social Web for Documentation. Anne explains how we’ve transitioned from the Age of Information to the Age of Interaction, using social web tools to find the information we need. She builds on her experiences with One [...]...

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[ Wed, 27 May 2009 13:00:39 +0000 ]

STC Toronto’s New Five-and-Five Chapter Model

Download MP3 Length: 26 min. In this podcast, I talk with Anna Parker Richards, incoming president of the STC Toronto chapter, about their event-driven chapter model, in which they replace regular meetings with periodic all-day events, charging between $50 to $150 per person. They haven’t entirely discarded meetings in favor of events, but have instead supplemented the events [...]...

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[ Tue, 26 May 2009 04:19:59 +0000 ]

Richard Hamilton’s XML Press Imprint

Download MP3 Length: 9 min. In this podcast, I talk with Richard Hamilton about his new publishing imprint, XML Press. Richard started XML Press to serve the needs of technical communicators, publishing books on topics that may not get traction from large publishing houses due to the limited audience, but which perfectly fit a smaller, niche technical [...]...

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[ Tue, 26 May 2009 03:51:45 +0000 ]

Converting Readers from Casual Subscribers to Devoted Followers

Download MP3 (to download, right-click and select Save Target As) Length: 14 min. At the STC Summit, I ran into someone from Australia who follows my wife’s blog fairly regularly and had even brought gifts for her and the kids. It made me reflect on blog subscribers, and how you convert readers from being occasional readers to [...]...

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[ Fri, 22 May 2009 04:36:58 +0000 ]

Madcap’s Flare-DITA Solution (podcast)

Download MP3 (to download, right-click and select Save Target As) Length: 7 min. In this podcast, Mike Hamilton of Madcap Software talks about their phased approach to handling DITA with Flare. In Phase I, you’ll have the ability to import DITA topics and export to webhelp and other targets. In this sense, Flare functions as a transform [...]...

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[ Wed, 20 May 2009 13:00:07 +0000 ]

The State of Structured Authoring in Technical Communication (podcast)

Download MP3 (to download, right-click and select Save Target As) Length: 11 min. In this podcast, Sarah O’Keefe of Scriptorium Publishing explains the results of their recent survey about the state of structured authoring in technical communication. In the survey, they found that 84% of respondents are either thinking of moving to structured authoring, are in the [...]...

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[ Wed, 20 May 2009 05:16:53 +0000 ]

John Hedtke on Disaster Preparedness and Book Publishing

Download MP3 (to download, right-click and select Save Target As) Length: 9 min. The Complete Idiot’s Guide to Disaster Preparedness is John Hedtke’s latest book—the 26th book he’s written. In it, Hedtke explains that although most people think disasters are only major catastrophes, such as earthquakes, tornadoes, or floods, actually a disaster occurs whenever your needs exceed [...]...

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[ Sun, 17 May 2009 04:19:02 +0000 ]

GUI Magnets— Prototyping User Interfaces with Simple Magnets

GUI Mags Download MP3 (to download, right-click and select Save Target As) Length: 6 min. GuiMags was a vendor booth at the STC Summit that caught my attention. I’m often running into people who want me to create WordPress templates to match their websites. Creating these templates is somewhat tedious for me, and it can take 1-2 days [...]...

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[ Thu, 14 May 2009 04:54:58 +0000 ]

James Bond: The History of the Illustrated 007 (Podcast with Alan Porter)

James Bond: The History of the Illustrated 007 Download MP3 (to download, right-click and select Save Target As) Length: 7 min. James Bond: The History of the Illustrated 007 is Alan Porter’s latest book. Alan Porter is vice president of Operations at Webworks, and I’ve interviewed him before about their extensive use of wikis. Obviously James Bond isn’t [...]...

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[ Tue, 12 May 2009 04:23:49 +0000 ]

Ginny Redish — Letting Go of the Words (Podcast Interview at STC Summit)

Download MP3 (to download, right-click and select Save Target As) Length: 8 min. Ginny Redish -- Letting Go of the Words Ginny Redish has just written a new book, Letting Go of the Words: Writing Web Content that Works. I had a chance to meet up with Ginny at the STC Summit and interviewed her briefly about her [...]...

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[ Wed, 06 May 2009 02:58:06 +0000 ]

Introduction to Technical Writing (podcast)

Download MP3 (to download, right-click and select Save Target As) Length: 43 min. In this podcast, I talk with Ricardo Amigo, a translator and podcaster in Mexico City and Costa Rica, about the field of technical writing. This podcast is more of a reverse interview. Instead of me asking the questions, Ricardo interviews me. The general topic [...]...

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[ Wed, 25 Mar 2009 01:00:33 +0000 ]

Managing Writers: Interview with Richard Hamilton (podcast)

Download MP3 (to download, right-click and select Save Target As) Length: 35 min. Managing Writers Richard Hamilton is the author of Managing Writers: A Real World Guide to Managing Technical Documentation. His book, published in 2009, is one of the few books written specifically for managers thataddresses the diversity of issues that managers face today – everything [...]...

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[ Tue, 24 Mar 2009 03:13:38 +0000 ]

Jane’s Presentation, Twitter for Business (podcast)

Download MP3 (to download, right-click and select Save Target As) Length: 20 min. Last week Jane presented on Twitter to a group of business students at Brigham Young University — Provo. This podcast is a recording of her presentation. For more information (beyond the podcast), see her online handout. Twitter for Business Resources about Jane Jane’s blog: http://whataboutmomblog.com Jane on Twitter: [...]...

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[ Sun, 15 Mar 2009 21:29:45 +0000 ]

Podcast — Blogging for Technical Communicators Webinar (Part 2)

Download MP3 (to download, right-click and select Save Target As) Length: 40 min. This is the second half of the Blogging for Technical Communicators webinar that I gave to the STC-Rocky Mountain chapter on February 19, 2009. Here’s the accompanying PowerPoint visual. Note: Make sure you listen to Part 1 first. Otherwise you’ll come into this podcast in media [...]...

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[ Wed, 04 Mar 2009 07:02:45 +0000 ]

Podcast— Blogging for Technical Communicators Webinar (Part 2)

Download MP3 (to download, right-click and select Save Target As) Length: 40 min. This is the second half of the Blogging for Technical Communicators webinar that I gave to the STC-Rocky Mountain chapter on February 19, 2009. Here’s the accompanying PowerPoint visual. Note: Make sure you listen to Part 1 first. Otherwise you’ll come into this podcast in media [...]...

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[ Wed, 04 Mar 2009 07:02:45 +0000 ]

Podcast — Blogging for Technical Communicators Webinar (Part 1)

Download MP3 (to download, right-click and select Save Target As) Length: 30 min. This podcast is a recording of the Blogging for Technical Communicators webinar that I gave to the STC-Rocky Mountain chapter on February 19, 2009. I split the recording into two parts due to length. This first half covers the following four topics: The Blog [...]...

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[ Wed, 04 Mar 2009 06:55:47 +0000 ]

Podcast— Blogging for Technical Communicators Webinar (Part 1)

Download MP3 (to download, right-click and select Save Target As) Length: 30 min. This podcast is a recording of the Blogging for Technical Communicators webinar that I gave to the STC-Rocky Mountain chapter on February 19, 2009. I split the recording into two parts due to length. This first half covers the following four topics: The Blog [...]...

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[ Wed, 04 Mar 2009 06:55:47 +0000 ]

Documentation Review Techniques (videocast)

I believe that in order to learn something, you have to do it, for the most part. So forgive me if my first dozen videocasts here are experimental, because I’m learning. I’m finding that video is a little trickier than I thought. To create video, you first need some type of video camera (obviously). I have [...]...

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[ Fri, 06 Feb 2009 05:57:29 +0000 ]

Podcast: Make Your Help Indispensable, Safeguard Your Job

Download MP3 (to download, right-click and select Save Target As) Length: 30 min. In this podcast, I talk with Mike Hughes, second vice president of the STC, about his latest UXMatters article, “Straight Talk: Surviving Tough Times as a User Assistance Writer.” We talk about how to make help more valuable, more worthwhile and user-focused, so you [...]...

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[ Sun, 01 Feb 2009 04:58:36 +0000 ]

Screencasting — Workflow and Presentation, by Collin Turner (Podcast)

Download MP3 (to download, right-click and select Save Target As) Length: 65 min. Screencasting Presentation Summary In this podcast, Collin Turner presents on “Screencasting — Workflow and Presentation” to the Intermountain STC chapter in Utah. Here’s the presentation summary: Screencasting (when applied properly) is a valuable tool whose popularity is gaining traction. Most available software is accessible and easy [...]...

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[ Sat, 17 Jan 2009 19:40:34 +0000 ]

A Technical Writer with Extra Privileges? Responding to a Question about Roles (Videocast)

Jim from Iowa writes: I was doing some career research involving technical writing and stumbled upon your website. I had a question about that sort of thing, and you seem like a good person to ask. To be frank, I have two main interests–writing and technology. I love to read and write, but I also love engineering, working [...]...

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[ Thu, 15 Jan 2009 07:30:32 +0000 ]

Top Technical Communication News for January 2009

Download MP3 (to download, right-click and select Save Target As) Length: 12 min. In this podcast, I cover the top 10 technical communication news items during the past month. This is a different type of podcast than I’ve normally done. The show notes below are excerpts of what I cover, but without any commentary. 1. Techcomm toolbox One [...]...

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[ Mon, 12 Jan 2009 05:29:44 +0000 ]

Podcast: Help Authoring with Doc-To-Help 2009, Interview with Nicky Bleiel

Download MP3 (to download, right-click and select Save Target As) Length: 35 min. ComponentOne recently released Doc-To-Help 2009, which introduces a complete redesign of their user interface. In this podcast, I talk with Nicky Bleiel, who works for ComponentOne, in depth about Doc-To-Help. Nicky has been a technical communicator for fourteen years and is now [...]...

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[ Tue, 06 Jan 2009 05:28:40 +0000 ]

Podcast: Technical Writing in Agile Environments — Interview with Alyssa Fox

Download MP3 (to download, right-click and select Save Target As) Duration: 28 min. In this podcast, I interview Alyssa Fox, an information development manager at NetIQ, about technical writing in agile environments. Agile environments involve short iterations of product development, such as three to six weeks to complete a release, rather than the longer one to two [...]...

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[ Tue, 23 Dec 2008 14:00:47 +0000 ]

Podcast: What Is the Technical Writer’s Role in Interface Design? Interview with Bogo Vatovec

Download MP3 (to download, right-click and select Save Target As) Duration: 38 min. In this podcast, I interview Bogo Vatovec, an expert in change management, user experience, and knowledge engineering, about the technical writer’s role in interface design. Specifically, we cover the following in the podcast: What the technical writer’s role should be in the company Why the technical [...]...

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[ Mon, 15 Dec 2008 01:06:40 +0000 ]

Podcast: Debunking the Boredom Myth of Technical Writing

Download MP3 (to download, right-click and select Save Target As) Duration: 55 min. Several weeks ago I wrote about my trip to Brigham Young University-Idaho and the presentation I gave there titled “Debunking the Boredom Myth of Technical Writing.” This podcast is a recording of my presentation. My presentation was part of the professional writing conference that BYU-Idaho [...]...

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[ Mon, 03 Nov 2008 13:42:59 +0000 ]

Podcast: Personalities of Technical Communicators � Interview with Deborah (Shapiro) Hemstreet

Download MP3 (to download, right-click and select Save Target As) Duration: 32 min. In this podcast, I talk with Deborah (Shapiro) Hemstreet about the personalities of technical communicators, based on research she conducted as part of her masters degree. I got the idea of interviewing Deborah from on a discussion on the Techwr-L listserv about a movie [...]...

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[ Wed, 29 Oct 2008 12:37:12 +0000 ]

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