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Podcasts on a variety of key information technology topics and issues, operated by BMC Software. TalkBMC is a place to engage with us on topics important to you concerning the information technology industry.

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Blade Logic and Compliance on Corporate Servers in the Enterprise with Jeff Turner

How are your sys admins handling the ever increasing demands from the regulatory and compliance front? Are you still primarily working in reactive mode? What does it mean to think from the Blade Logic perspective?...

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[ Mon, 31 Aug 2009 15:22:00 +0000 ]

Getting the Most out of BMC Dashboards, Analytics, and BMC Communities with Matthieu Laurenceau

Are you getting the most out of your applications? Do you know how BMC Analytics and Dashboards can help you? Have you plugged into the BMC Communities? Join us as we talk with Matthieu Laurenceau, Lead Technical Marketing Consultant at BMC Software Research and Development, about Dashboards, Analytics, and what's new on the BMC Communities. ...

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[ Tue, 18 Aug 2009 17:21:00 +0000 ]

Getting the Work Done During Tough Times with Bill Miller

These days many IT executives have been living and breathing the budget crisis and its downstream impacts -- including cutting IT budgets to the bone. The paradox is that they are still being asked to meet or exceed performance and service level agreements. Most are tired of the impact on their teams and the IT infrastructure that is so vital to the business. Join us as Bill Miller shares some straight talk about how to survive and even get good ni...

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[ Wed, 12 Aug 2009 17:14:00 +0000 ]

5 steps to successful data center consolidation: Vick Vaishnavi

Can downsizing and consolidating data centers yield long-term savings sufficient enough to warrant the project? There is nodoubt. By right-sizing, you can often recoup the project costs in months, not years. Join us in a conversation with Vick Vaishnavi, vice president of Worldwide Marketing for BMC Software, as we discuss practical tips to help you build the business case for and implement a data center consolidation....

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[ Wed, 05 Aug 2009 19:12:00 +0000 ]

ITIL Out of the Box: Anthony Orr

Are you skeptical about whether you can actually use out-of-the-box technology to achieve the most value from an IT Infrastructure Library (ITIL ® )perspective? Have you ever selected technology that aligned with your goals but were surprised at what you found in the box? Are some of your staff ITIL trained or ITIL certified, but they still don't understand their roles in the ITIL process? Are you still trying...

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[ Wed, 22 Jul 2009 16:26:00 +0000 ]

Three IT Strategies to help you cut costs intelligently - a Conversation with talk with Glenn O'Donnell and Jim Grant

Are you looking for operational savings? Are you looking for a way to get a handle on what you actually have in service desks and the level of service to your business? Are you getting the most out of your monitoring and management tools? Are you looking to save costs or help make your data center more effective and efficient? Are your vendors simplifying or complicating your life? For answers to these questions and more, listen in as we talk with Glenn O'Donnell and Jim Grant about three IT str...

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[ Tue, 16 Jun 2009 18:04:10 +0000 ]

Vendor Consolidation—part three of a three part series

"We in IT are in the business of change, but we don't like change ourselves. The world is changing and we need to be ready," says Glenn O'Donnell. -- Are your vendors simplifying or complicating your life? Are your software license contracts under control? Do you know what your vendor deliverables are and how they are performing? If you need to get a better handle on what's going on with the myriad vendors you are working with, listen in as we talk with Glenn O'Donnell and Jim Grant about savin...

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[ Fri, 12 Jun 2009 19:20:54 +0000 ]

Service-Desk Consolidation—part three of a three part series

"Customers see the benefit both in terms of operational savings to IT and dramatically improved service to their customers," says Jim Grant. -- Are you looking for a way to get a handle on what you actually have in service desks and the level of service to your business? Are you looking for operational savings? Would you like to improve your first-call resolution rates or improve service to your customers? How can Service Desk Consolidation help you with that? For answers to these questions and ...

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[ Fri, 12 Jun 2009 19:17:57 +0000 ]

Data Center Consolidation—part two of a three part series

"Automation is not just application of technology. It's application of technology to proven processes," says Glenn O'Donnell. -- Data center consolidation can help reduce costs and make the organization more nimble in responding to customer needs. Are you getting the most out of your monitoring and management tools? Are you looking to save costs or help make your data center more effective and efficient? Then listen in as we talk with Glenn O'Donnell and Jim Grant about saving costs with data ce...

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[ Fri, 12 Jun 2009 15:55:08 +0000 ]

Cloud Computing Today — A Practical Perspective: Herb VanHook, Vice President of Business Planning, at BMC Software

Cloud computing is becoming more common, and a host of new technology is emerging out of public cloud providers. If you're thinking about cloud computing you may be asking yourself these quesitons: What cloud computing model is right for your organization? What role does virtualization play in the cloud? How do BMC's management solutions fit in with cloud computing? Join us as we talk with Herb VanHook for a lively discussion about cloud computing....

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[ Mon, 08 Jun 2009 16:41:51 +0000 ]

Key Tips for Putting Capacity Management to Work for You: David Wagner - Vice President of Sales and Marketing with Solution Labs, Inc.

Capacity Management has long been viewed as a discipline for the mainframe to help control hardware costs. In today's environment—with a proliferation of servers and with distributed and virtual environments becoming more and more common—capacity management is even more relevant for all data centers and IT operations. We all want to optimize our existing IT investments and reduce operational costs, while maintaining performance and service-levels. While capacity management can certainly hel...

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[ Wed, 03 Jun 2009 17:28:29 +0000 ]

ITIL in Tough Economic Times with Erin Casteel

Are you trying to solve problems by thinking within the framework in which they were created? Has your ITIL implementation gotten off track? Are you looking for new inspiration to move forward with ITIL in these tough economic times? Do you understand the true strength of ITIL? Join us as we talk with Erin Casteel, Solutions Architect with BMC Software. Draw on Erin's wealth of experience as an ITIL consultant for tips on leading change in the organization. Learn when a sense of urgency is usef...

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[ Wed, 08 Apr 2009 16:57:00 +0000 ]

Service Optimization: Tapping the Potential of Your Mainframe Environment

Are you getting the most value out of your environment for the least possible cost? Are you getting the most bang for your capacity? Is there unrecognized risk in your environment? Do you wonder what the Service Optimization maturity model applies to your operation? Listen in on our conversation with Mike Moser, Product Management Director at BMC Software, as we discuss Mainframes and Service Optimization. Find out how Service Optimization is relevant in the mainframe environment, hear examples...

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[ Tue, 17 Mar 2009 22:40:34 +0000 ]

BSM in the Field, Practical Insights from Peter Armaly

Have you thought about BSM, but haven't quite gotten the buy-in you need? Do you have an existing installation that isn't quite living up to your initial expectations? Get down and dirty with BSM installations and implementation. Listen in as Peter Armaly gives pointers that will help you get the greatest benefit from your BSM solution. Learn some pragmatic and specific tips that can help you make BSM even more business relevant. From planning, to company-wide communication and asking the right ...

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[ Tue, 30 Dec 2008 00:50:00 +0000 ]

Kia Behnia � Gaining Control and Managing Complexity in the Data Center through Service Automation

Over the last decade, IT infrastructures have become exceedingly complex, resulting in a highly interconnected network of new and powerful technologies. In a world where IT budgets are shrinking and mergers and acquisitions are more and more common, how do you get the most value from your existing IT resources yet maintain agility? In this Podcast, with Kia Behnia, Chief Corporate Architect at BMC, find out how service automation can help you navigate the"perfect storm" of new technologies suc...

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[ Fri, 14 Nov 2008 19:39:24 +0000 ]

TalkBMC: ITIL, the CMS, and You

Are you wondering what, exactly, is a configuration management system, or CMS? How is a CMS different from a configuration management database (CMDB)? Why should IT organizations even care? While the CMS is not a new concept, it is given considerable focus in the latest release of the IT Infrastructure Library� (ITIL�), an integrated and cohesive set of best-practice recommendations with common definitions and terminology published by the Office of Government Commerce. Listen to this podcast to...

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[ Thu, 08 May 2008 20:29:47 +0000 ]

TalkBMC: Quentin Mackey - Working with a BMC Partner

Column Technologies � Podcast Interview with Quentin Mackey, Regional Director of Delivery for Column Technologies, Inc. - BMC Partner. Quentin Mackey looks at both the business and technology aspects of an organization so Column Technologies can provide solutions to better manage their internal and external service delivery. Through Column's approach, a business need is translated into an IT solution to support the needs of the organization. In BMC�s case, that translates to continuous trainin...

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[ Tue, 06 May 2008 14:46:02 +0000 ]

Colin Fletcher on Unlocking the Value of Identity Management

The value of identity management goes beyond alpha-numeric password protection. The same goes for the identity data itself. Colin Fletcher, BMC Solutions Manager, covers numerous identity management-related topics, including the how you can use identity data in conjunction with proactive incident and problem management to ensure you can get home on-time to pick up the kids, how identity management projects can lead to unanticipated results, why you need to beware of the rogue server sitting unde...

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[ Fri, 02 May 2008 20:22:52 +0000 ]

Why Do Your Customers Leave?

Customer churn is "enemy number one for business", according to Adrian Payne, professor at the New South Wales School of Marketing. In fact, in a recent survey in the Asia Pacific region, 6 out of 10 consumers changed suppliers over the past 12 months. Peter Armstrong, corporate strategist for BMC Software, joins this discussion of customer churn in Europe and the Asia Pacific regions. You'll be surprised by the demographics of churn, as well as why people choose other service providers....

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[ Fri, 04 Apr 2008 14:38:14 -0500 ]

Why Do Your Customers Leave?

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[ Fri, 04 Apr 2008 19:38:14 +0000 ]

Using Open Source as the Glue

Complex IT environments are even more difficult to understand and synch if your technology includes mainframe and distributed systems. Ron Michael, lead platform administrator in R&D support at BMC Software, wants to help. He currently pens a blog on TalkBMC called "Open for Mainframe" where he uses the topic of open source as the glue linking mainframe and distributed systems. Open source, he says, is an enabling technology that helps bridge the technical gap between the mainframe and di...

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[ Wed, 27 Feb 2008 21:14:37 +0000 ]

TalkBMC - Ran Gishri - Offshoring Application Problem Resolution

Offshoring your development and QA efforts has benefits as well as challenges. Ran Gishri, director at BMC Software, explains global sourcing and why it's important. He discusses common challenges many companies face when they decide to offshore these IT services. More importantly, he tells you exactly what application problem resolution has to do with it. There exists best practices for overcoming offshoring problem resolution challenges, and Ran shares these. He also gives concrete exampl...

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[ Wed, 13 Feb 2008 13:28:28 -0600 ]

TalkBMC - Ran Gishri - Offshoring Application Problem Resolution

Offshoring your development and QA efforts has benefits as well as challenges. Ran Gishri, director at BMC Software, explains global sourcing and why it's important. He discusses common challenges many companies face when they decide to offshore these IT services. More importantly, he tells you exactly what application problem resolution has to do with it.There exists best practices for overcoming offshoring problem resolution challenges, and Ran shares these. He also gives concrete examples...

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[ Wed, 13 Feb 2008 19:28:28 +0000 ]

TalkBMC - Mark Stouse - BMC at the World Economic Forum

The theme of the World Economic Forum in Davos, Switzerland is "The Power of Collaborative Innovation". This goes beyond a discussion about disruptive technologies like Web 2.0 to conversations about how technology can be improved and applied to solve the largest and most important world problems (like the rising rate of global poverty). The intent of this meeting is to improve the state of the world by engaging leaders in partnerships to shape global, regional, and industry agendas.Mark Stous...

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[ Fri, 25 Jan 2008 20:19:30 +0000 ]

TalkBMC - Bronna Shapiro - Identity Unleashed

Identity management has evolved far beyond a simple understanding of who is accessing your applications and data. It is a critical and integral part of business service management and IT best practices, and its automation and integration greatly increases the value of other solutions in your environment. Bronna Shapiro, director at BMC Software, discusses the evolution of identity management systems, describes how business service management leverages its data, and the criteria that this integ...

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[ Tue, 15 Jan 2008 15:23:38 +0000 ]

TalkBMC - Bronna Shapiro - Identity Unleashed

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[ Tue, 15 Jan 2008 09:23:38 -0600 ]

TalkBMC - Mary Nugent - Measuring the True Value of Your IT Investments

According to ComputerWorld, 65% of IT professionals surveys said their IT budgets increased in 2007. The top 3 mission critical technologies that will receive funding in 2008 include software development and upgrades, network infrastructure, and data management and business intelligence. But, if you can�t justify the business value of these IT investments to your boss, you just might be putting your career in IT at risk, says Mary Nugent, vice president of software consulting at BMC Software. Ma...

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[ Mon, 07 Jan 2008 20:38:20 +0000 ]

TalkBMC - Ran Gishri - Automatic Problem Resolution

Software developers everywhere are in a quandary. How do they spend more time doing what they do best -- developing -- and less time in problem resolution? Problem resolution is the time-consuming and often manual process of resolving software defects, bugs, reported issues, or unexpected application behavior.This process of resolving problems is all about getting to the root cause. Once the root cause is identified, the problem can usually be resolved easily. Getting to the root cause is ofte...

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[ Wed, 19 Dec 2007 16:59:49 +0000 ]

TalkBMC - Ralph Crosby - zLinux and Green Computing

�The mainframe is dead!� is a misconception, but a notion that caused many organizations to implement distributed computing environments. Today, the bulk of the world�s most critical business applications remain on mainframes. But, the over-purchase of distributed hardware has caused serversprawl, a huge increase in resources to manage, inefficiency in the computing environment, and pollution. Consider the power consumption, heat dissipation, and carbon emissions for a single mainframe used f...

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[ Wed, 05 Dec 2007 22:18:35 +0000 ]

TalkBMC - Sherrie Woodring - Acquiring Automation

Sherrie Woodring, director at BMC Software, explains the value of the Emprisa acquisition, run book automation, and integrating with the BSM strategy....

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[ Thu, 01 Nov 2007 14:00:56 -0500 ]

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