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E-19 Changing Money

In today’s Business English podcast, we will be talking about everyone’s favorite – money! In the mp3 dialogue, we’ll listen to Juliette as she goes to the bank to change some of her US Dollars into Euros. Daniel works in the bank, and helps her to exchange her money. LINK TO DOWNLOAD THIS LESSON (right-click, [...]...

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[ Mon, 18 Dec 2006 01:00:09 +0000 ]



E-19 Changing Money

In today’s Business English podcast, we will be talking about everyone’s favorite – money! In the mp3 dialogue, we’ll listen to Juliette as she goes to the bank to change some of her US Dollars into Euros. Daniel works in the bank, and helps her to exchange her money. LINK TO DOWNLOAD THIS LESSON (right-click, [...]...

MORE... | LISTEN | DOWNLOAD | MOBILE DEVICE

[ Mon, 18 Dec 2006 01:00:09 +0000 ]



LI-45 Connecting Flight

In today’s Business English mp3, we will continue to look at the airline industry. When you are traveling somewhere, you often need to take two planes to get to where you want to go – from A to B to C. After the first flight, you need to take a connecting flight to get [...]...

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[ Wed, 13 Dec 2006 01:00:18 +0000 ]



LI-45 Connecting Flight

In today’s Business English mp3, we will continue to look at the airline industry. When you are traveling somewhere, you often need to take two planes to get to where you want to go – from A to B to C. After the first flight, you need to take a connecting flight to get [...]...

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[ Wed, 13 Dec 2006 01:00:18 +0000 ]



E-18 Telephoning – Stating Purpose

Today’s Business English mp3 is about telephone calls. Sometimes when you make a business call you need to say why you are phoning – you need to state your purpose. Maybe you don’t know who you need to speak to, or which department you need. Listen to the podcast and study how the different callers [...]...

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[ Mon, 11 Dec 2006 01:00:25 +0000 ]



E-18 Telephoning – Stating Purpose

Today’s Business English mp3 is about telephone calls. Sometimes when you make a business call you need to say why you are phoning – you need to state your purpose. Maybe you don’t know who you need to speak to, or which department you need. Listen to the podcast and study how the different callers [...]...

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[ Mon, 11 Dec 2006 01:00:25 +0000 ]



UI-27 Insurance Deductibles

Insurance is becoming a global industry – so becoming familiar with the language used in this field is very important. In today’s Business English podcast, Christy explains an insurance policy to Daniel. We’ll study some phrases Christy uses in the mp3 to explain a policy deductible and how it can lower your premiums. LINK TO [...]...

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[ Wed, 06 Dec 2006 01:00:38 +0000 ]



UI-27 Insurance Deductibles

Insurance is becoming a global industry – so becoming familiar with the language used in this field is very important. In today’s Business English podcast, Christy explains an insurance policy to Daniel. We’ll study some phrases Christy uses in the mp3 to explain a policy deductible and how it can lower your premiums.LINK TO [...]...

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[ Wed, 06 Dec 2006 01:00:38 +0000 ]



E-17 Check-in Security Questions

In today’s Business English mp3, we will continue to look at the airline industry. When you arrive at the airport and check in, you will be asked some security questions. What do the questions mean? Do you know how to reply to them? In today’s dialogue, we will listen to Kris as he checks in, [...]...

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[ Mon, 04 Dec 2006 01:00:02 +0000 ]



E-17 Check-in Security Questions

In today’s Business English mp3, we will continue to look at the airline industry. When you arrive at the airport and check in, you will be asked some security questions. What do the questions mean? Do you know how to reply to them? In today’s dialogue, we will listen to Kris as he checks in, [...]...

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[ Mon, 04 Dec 2006 01:00:02 +0000 ]



A-19 - Insurance – Comparing Policies

Today we will continue looking at insurance – in particular, comparing the benefits of different policies. In today’s Business English podcast, we will listen as David explains about the different benefits of each policy to Daniel. In the mp3, we can hear some of the phrases David uses to explain about the pros and [...]...

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[ Fri, 01 Dec 2006 01:00:12 +0000 ]



UI-26 Hotel Facilities

Whether you work in the hotel industry, or are staying at a hotel as a guest, you will find the language we look at today very useful. Once you’ve arrived in your hotel, you may need to ask for directions, or ask about hotel facilities. In today’s Business English podcast, we will listen as Christy [...]...

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[ Thu, 30 Nov 2006 01:00:00 +0000 ]



LI-44 Hotels – A Customer Complaint

In today’s Business English podcast we are looking at the hospitality industry – in particular, hotels. Christy is in charge of the staff who work in a large hotel, and in today’s mp3, we will study how she reprimands one of the employees for not being polite and courteous to a customer. LINK TO DOWNLOAD THIS [...]...

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[ Tue, 28 Nov 2006 01:00:11 +0000 ]



E-16 Airlines – Checking In

In today’s Business English lesson, we will start to look at the airline industry. When you arrive at the airport to travel on a plane, the first thing you need to do is to check in. In today’s dialogue, we will listen as Kris goes to the check-in desk and Christy checks him in. LINK TO [...]...

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[ Mon, 27 Nov 2006 01:00:15 +0000 ]



UI-25 Presentations – Cause and Effect

When speaking, discussing cause and effect is useful for explaining your decisions or your opinions. First you present a reason (a cause), and then you present its result or consequence – its effect. This type of analysis is frequently used in presentations. In today’s Business English podcast, we will listen as David gives a [...]...

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[ Fri, 24 Nov 2006 01:00:27 +0000 ]



A-18 Product Description - Computers

In today’s Business English podcast we are going to look at computers. PCs and laptops are part of our lives today, but many of us aren’t really sure what is meant by GHz, MB, GB, FSB, so in the lesson, we are going to listen as Christy explains what some of these terms actually mean, [...]...

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[ Thu, 23 Nov 2006 01:00:48 +0000 ]



UI-24 Meetings – Getting Back on Topic

Quite often during a meeting, things have a tendency to get off topic – people start to discuss things that are not on the agenda. In today’s Business English lesson we will listen as David leads a meeting. He works for a company that refurbishes office premises, and today’s meeting is to discuss progress on [...]...

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[ Tue, 21 Nov 2006 01:00:26 +0000 ]



E-15 Telephoning – Please Hold

Today’s Business English mp3 is about telephone calls. Sometimes when you call someone on the phone, especially at work, the receptionist might ask you to wait for a moment. Perhaps she has to try to connect you, or maybe the person you are calling is already on the phone. Today’s podcast will give you some [...]...

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[ Mon, 20 Nov 2006 01:00:31 +0000 ]



A-17 Manufacturing – Just-in-time

In today’s Business English podcast we are going to look at the Just-in-Time process. The Just-in-time (JIT) way of working, which is also known as a lean production system, is a philosophy that tries to make any manufacturing process more cost-effective by eliminating waste. In the mp3, we are going to listen as Christy introduces [...]...

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[ Fri, 17 Nov 2006 01:00:02 +0000 ]



E-14 Asking for Participation

Today’s Business English mp3lesson is about meetings. When you are leading a meeting, you might need to know how to ask people to join in, participate in the discussion, and make some contribution to the meeting. In the podcast today, we will listen to David as he leads a meeting and asks people to [...]...

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[ Thu, 16 Nov 2006 01:00:41 +0000 ]



LI-43 Arriving for an Appointment

In today’s Business English podcast we are continuing our appointments and meetings lessons. What do you say when you arrive for a meeting? What do receptionists say when a stranger walks into the office? Listen to the podcast, and find out when Helen arrives for her meeting with Mr. Smith. LINK TO DOWNLOAD THIS [...]...

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[ Tue, 14 Nov 2006 01:00:27 +0000 ]



A-16 CV’s vs. Resumés

In today’s Business English podcast we are going to look at CVs and resumés. When you apply for a job, you will need to send a potential employer your CV or your resumé. But what is the difference between a CV and a resumé? What makes a good CV or resumé? In the lesson, we [...]...

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[ Fri, 10 Nov 2006 01:00:19 +0000 ]



E-13 Telephoning – Repeating Information

Today’s Business English mp3 is about telephone calls. Sometimes, when you speak to someone on the phone, it can be difficult to hear what the other person is saying. Today’s podcast will give you some ways to ask somebody to repeat information, and some phrases to tell someone you can’t hear them. We will listen [...]...

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[ Thu, 09 Nov 2006 01:00:05 +0000 ]



LI-42 Appointments– Canceling and Rearranging

In today’s Business English podcast we are going to look at appointments, and how to cancel a meeting, or rearrange a meeting with someone. We are going to listen to Juliette as she calls David and tries to rearrange her appointment for a different time. LINK TO DOWNLOAD THIS EPISODE (right-click, save as) : ode_biz91_A42_20061108.mp3(9.18mb) [...]...

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[ Wed, 08 Nov 2006 01:00:51 +0000 ]



UI-22 Meetings– Managing Interruptions

If you are leading a meeting, you must know how to manage interruptions. In today’s Business English podcast we will listen to Kris as he chairs a meeting. Daniel keeps interrupting, so Kris has to deal with those interruptions – let’s listen to the phrases he uses…. LINK TO DOWNLOAD THIS EPISODE (right-click, save as) : ode_biz90_B22_20061107.mp3(9.44mb) [...]...

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[ Tue, 07 Nov 2006 01:00:45 +0000 ]



LI-41 Leading Meetings – Summarizing

Today’s Business English mp3 lesson is about meetings. This podcast will focus on how to summarize at the end of the meeting, particularly if you are leading the meeting. We will listen to Juliette as she leads a meeting about new computers. She summarizes what has been said during the meeting, and then asks everyone [...]...

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[ Mon, 06 Nov 2006 01:00:48 +0000 ]



E-12 Closing Meetings

Today’s Business English mp3 lesson is about meetings. Our focus is on the leader of the meeting, and the language they can use to end it. We will listen to David as he summarizes what has been said during the meeting, suggests a date and time for the next meeting, thanks everyone for [...]...

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[ Fri, 03 Nov 2006 01:00:18 +0000 ]



E-11 Opening Meetings

Today’s Business English lesson is about how to open a meeting, especially for when you are leading the meeting. We will listen to David as he welcomes everyone, introduces new people, makes apologies for people who aren’t at the meeting, and introduces the agenda. LINK TO DOWNLOAD THIS EPISODE (right-click, save as) : ode_biz86_D11_20061101.mp3(11.85mb) [...]...

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[ Wed, 01 Nov 2006 01:00:59 +0000 ]



LI-40 Negotiations – Strategizing

In our Business English podcast lesson today we are going to look at negotiating, and in particular establishing your position. We will listen to Daniel and Juliette as they talk about a job they will have to negotiate, and they consider their position and the position of the other side. LINK TO DOWNLOAD THIS EPISODE (right-click, [...]...

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[ Thu, 02 Nov 2006 01:00:39 +0000 ]



UI-21 Making Appointments

In today’s Business English lesson we are going to look at appointments, and how to arrange a meeting with someone. In the mp3, we will listen to Juliette and David on the telephone. Juliette is Mr. Dempster’s secretary, and she is calling David to make an appointment with her boss, Mr. Wallace. Mr. Wallace is [...]...

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[ Tue, 31 Oct 2006 01:00:14 +0000 ]







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