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| About US |
Who are you?
Trumix.com is run by the people at Wavesonix . We are dedicated to find the best of Internet audio and video content and making it available to you an easy to access manner via the Trumix.com website and our Internet radio devices
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Where are you?
Trumix.com has offices in the United Kingdom and the United States. You can reach us via the contact form listed below
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What are you?
Trumix.com is a collection of Internet Radio and Podcasting portals help you manage Internet audio content. The portal we have at Trumix.com is designed to work with a number of different Internet radio devices and allows a user to configure and control the content that comes through their Internet radios.
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What are Internet Radio Devices?
Little black boxes that play Internet audio, no pc needed. Trumix.com is working with a number of leading manufacturers to produce Internet radio devices that will be on the market at the beginning of 2008.
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So how do I get ahold of you?
Your best bet is to use the contact form at the bottom of each page. Send us an email and we'll get back to you shortly.
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Can I buy your stock?
Wavesonix is not currently traded on any public markets, but if you are interested in investor information please contact us.
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| The Trumix Website |
What can I find on Trumix.com?
There are links to 1,000s of Internet Radio streams and podcasters, along with links to well over a million different podcast episodes.
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What is Internet Radio?
Internet radio is the distribution of 'radio' (musics, news sports, etc) via the Internet using technologies like Windows Media, Real Player and mp3
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What are podcasts?
Podcasting is a way of distributing audio files (primarily mp3s) via an easy to manage subscription system (RSS).
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Is it just audio or is there video?
Many podcasters are 'vidcasters' meaning they broadcast video files instead of audio. You may have to download some additional software to play these videos on your computer.
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| The Trumix Player |
What is the Trumix Player?
The Trumix webplayer is a web audio player that allows you to play audio files and manage your playlists in a simple window.
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What formats are supported?
The Trumix player supports Windows Media, Real Audio and mp3 playback, though you need to be sure you have the required audio players installed on your pc.
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Is there a place I can check to see if I have the required audio players?
Yes, visit our Audio test page to see if you have the right software. You can also find links there to download any software you may be missing.
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Is it just audio or is there video?
Many podcasters are 'vidcasters' meaning they broadcast video files instead of audio. You may have to download some additional software to play these videos on your computer.
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How do I download a podcast?
You'll need to follow the links for downloading instead of playing in the Trumix player. Once the progress bar is *completely loaded* you'll have an option on the side of your audio player to download and save the file to your PC.
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| My Playlists (Trumixes) |
What is my Trumixes?
As a registered user, you can add podcasts and radio to your playlist which we call Trumixes. This is makes it easier to find your favorite stations and podcasts whenever you come to the site.
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How do I add a station or podcast to my playlist?
Click the button to 'Add to my Playlist' when viewing the station or listening to the stream
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How do I remove a station or podcast from my playlist?
Click the button to 'Delete from my Playlist' when viewing the station's listing
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I don't see an add or remove option?
Click on the top where it says My Trumix Radio and you will see options for My Radio Stations and My Podcasts
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| Login and Registration Issues |
Why can't I log in?
Have you registered? Seriously, you must register in order to log in. If you have registered and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact us -- they may have incorrect configuration settings and we will try to help.
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Why do I need to register at all?
You don't have to. Trumix.com is designed to be used by anyone over the age of 13. However, registration will give you access to additional features not available to guest users such as radio and podcast subscriptions, messageboard functionality, private messaging, etc. It only takes a few minutes to register so it is recommended you do so.
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Why do I get logged off automatically?
If you do not check the Log me in automatically box when you log in, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc.
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I've lost my password!
Don't panic! While your password cannot be retrieved it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time.
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I registered but cannot log in!
First check that you are entering the correct username and password. If they are okay then one of two things may have happened: if COPPA support is enabled and you clicked the I am under 13 years old link while registering then you will have to follow the instructions you received. If this is not the case then maybe your account need activating. Some boards will require all new registrations be activated, either by yourself or by the administrator before you can log on. When you registered it would have told you whether activation was required. If you were sent an email then follow the instructions; if you did not receive the email then check that your email address is valid. One reason activation is used is to reduce the possibility of rogue users abusing the board anonymously. If you are sure the email address you used is valid then try contacting the board administrator.
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I registered in the past but cannot log in anymore!
The most likely reasons for this are: you entered an incorrect username or password (check the email you were sent when you first registered) or the administrator has deleted your account for some reason. If it is the latter case then perhaps you did not post anything? It is usual for boards to periodically remove users who have not posted anything so as to reduce the size of the database. Try registering again and get involved in discussions.
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| User Preferences and settings |
How do I change my settings?
All your settings (if you are registered) are stored in the database. To alter them click the Profile link (generally shown at the top of pages but this may not be the case). This will allow you to change all your settings.
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The times are not correct!
The times are almost certainly correct; however, what you may be seeing are times displayed in a timezone different from the one you are in. If this is the case, you should change your profile setting for the timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. So if you are not registered, this is a good time to do so, if you pardon the pun!
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I changed the timezone and the time is still wrong!
If you are sure you have set the timezone correctly and the time is still different, the most likely answer is daylight savings time (or summer time as it is known in the UK and other places). The board is not designed to handle the changeovers between standard and daylight time so during summer months the time may be an hour different from the real local time.
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My language is not in the list!
The most likely reasons for this is that we have not finished our translation into your language or someone has not translated this board into your language. Please be assured that we are working to make Trumix.com accessible to as many people as possible.
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When I click the email link for a user it asks me to log in.
Sorry, but only registered users can send email to people via the built-in email form (if the admin has enabled this feature). This is to prevent malicious use of the email system by anonymous users.
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Welcome to Trumix, the place to find, organize and listen to your favorite Internet radio and podcasts. Create an account and build out a playlist from our massive directories, all for free.
Create your own account HERE to get started.
...Have fun!
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